Joybird competitor intelligence report

1. Overview

Joybird competitor intelligence snapshot. Category: Home. Website: joybird.com. 25 active ad creative(s) indexed. 9 customer review snippet(s) analysed.

2. Recent marketing changes

No recent data available.

3. Active ads

4. Customer insights

Recurring themes

• couch (4)
• bought (3)
• horrible (3)
• sofa (3)
• customer service (2)
• joybird couch (2)

Customer quotes

“I'm also in the middle of a horrible situation with Joybird. The problems started before COVID so they aren't just due to that. Buyer beware!!” — YouTube

“Beautiful furniture. I’m sitting on the sofa he’s talking about as we speak. We our four Joybird chairs as well. Not the best quality, but beautiful enough that, if it weren’t for the delivery issues, we’d order again. B” — YouTube

“How does this couch hold up? I’ve seen so many mixed reviews on JoyBird! We bought some horrible couches 2 years ago and don’t want to be in the same boat. We are looking into getting the Holt sectional” — YouTube

“Absolutely horrible experience with Joybird. They won’t reply to any emails, calls or social media responses I’ve sent. I was supposed to have a couch last week- they said they shipped it weeks ago and I spoke with the d” — YouTube

“I’m not sure why you have so many mean/rude comments on this video. I thought it was informative. We are back and forth between joybird and crate and barrel on the specific type of couch We want and this helped a little.” — YouTube

“I’m glad your Joybird experience was great. Mine is not. I too bought a sofa during their 30% off sale in January. It was supposed to arrive in April*. As of yesterday, they can’t find it and hope to have a location on i” — YouTube

5. Messaging

CTAs

• Shop now

6. Opportunities

No recent data available.

7. Campaign brief

No recent data available.

8. Sources

• Meta Ad Library
• Google Ads
• YouTube

9. Related reports